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Find answers about your account, sample selections, surveys, and saved offers.
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19 answersYour account
How do I create a profile?
Choose Join / sign in and verify your email with the code we send. Then add your name and date of birth, and choose at least one interest. EverySample profiles are for adults 18 and older. Contact details and game preferences can be added later.
Open your accountMy sign-in code hasn’t arrived. What should I do?
Check that your email is spelled correctly, then look in your inbox and spam folder. You can request a new code after the resend countdown. Use the latest code in the browser where you requested it; codes expire after ten minutes. If you still need help, email info@everysample.com.
How do I return to my saved selections?
Sign in with the same account email. Saved holds your bookmarks and unfinished surveys. My box holds sample selections, applications, and private feedback. The dashboard helps you pick up where you left off.
Open SavedCan I change my profile or email address?
Open Account to update your name, interests, and optional preferences. Under Sign-in & data, choose Change email to verify your current address and then your new one. Your saved finds stay with your account. Other devices are signed out, linked Google sign-in is disconnected, and marketing is turned off after the change.
Manage your profileWhere can I see replies to a support request?
Sign in and open Support to see your requests, read replies, and add details. Each conversation has a reference number. We send an email notification when support replies; the conversation stays in your account. You can mark a request resolved or reopen it if you still need help.
Open supportSamples
Will a sample be shipped when I add it to My box?
No. The current collection contains illustrative products and campaigns. You can explore the questions and save a selection, but no inventory is reserved and no shipment is created.
Explore the sample collectionWhat’s the difference between saving and selecting a sample?
Save for later bookmarks a product so you can return to it. Selecting a sample means completing its campaign questions and saving that selection in My box. Some examples use an application; neither a selection nor an application guarantees a future shipment.
Open My boxDo I need to answer every product question?
Yes, a selection needs an answer to each product question. Eligibility can vary by campaign; for example, the dog-treat campaign is for households with a dog. Brand contact permission is optional and does not affect your application.
Are preview reviews published?
No. Feedback entered through the current review flow is saved as private test feedback. It is not published as a customer endorsement, and a positive opinion is not required.
Rewards
Can I cash out my survey points?
Preview points have no cash value. They cannot be redeemed for cash or gift cards, or converted into future rewards. They record the EverySample surveys you have completed.
View your activityAre games and cash-back offers live?
The current games, stores, rates, and milestones are examples. Saving an offer bookmarks it; it does not install a game, track a purchase, start a timer, or create earnings. Connected partner offers and withdrawals are still being prepared.
Why can’t I take the same survey again?
Each preview survey awards its points once. Completed surveys are listed under the Completed filter and in Rewards. If a page doesn’t update after submission, refresh it before trying again.
Browse surveysHow do I resume an unfinished survey?
Sign in and open Saved. Choose the survey under Continue a survey to return to its first unanswered question. You can review and edit your answers before submitting them.
Find an unfinished surveyCommunity deals
How do I share or vote on a community deal?
Sign in to Community deals to post an offer or vote for a find. Include a clear title, its link, and the details other members need to check the offer. Check the merchant’s current price and terms before buying.
Browse community dealsYour choices
Does signing in subscribe me to marketing?
No. Marketing is optional. To subscribe, choose marketing emails and confirm that choice with the separate verification code. Open Account to review your Email & alerts settings or turn marketing off.
Review email preferencesHow do I unsubscribe from marketing emails?
Open Account and find Email & alerts. Choose Turn off marketing emails to unsubscribe. If Marketing emails already shows Off, your preference is already saved.
Manage email preferencesDo I need to provide my phone number or address?
Both are optional in this preview. Adding a phone number does not give a brand permission to receive it. Campaigns ask for that permission separately, and the current preview does not transfer contact details to brands.
How do I manage analytics cookies?
Use Cookie choices to accept or decline optional analytics, or to change a previous choice. Essential sign-in cookies work regardless of your analytics choice. Account details and campaign responses are not sent to optional analytics.
Read the privacy noticeHow do I download or delete my account data?
Open Sign-in & data in Account to download a copy of your account data or request permanent deletion. Deletion requires a code sent to your current account email and typing DELETE to confirm. Accounts with financial activity need a support review first. You can also send a privacy question through the support center.
Manage your account data